This privacy statement was last updated on 23/09/2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.rfstockage.fr. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Photos
The basis on which we may process these data is:
Retention period
Upon termination of the service we retain this data for the following period: Destruction du profile client, ou suppression par le client.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- Photos
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Destruction du profile client, ou suppression par le client
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- Photos
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Destruction du profile client, ou suppression par le client
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Geolocation data
- Sex
The basis on which we may process these data is:
Retention period
Upon termination of the service we retain this data for the following period: Destruction du profile client, ou suppression par le client.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- Photos
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Destruction du profile client, ou suppression par le client
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Date of birth
- Sex
- Photos
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Destruction du profile client, ou suppression par le client
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Destruction du profile client, ou suppression par le client
1.8 To be able to offer personalized products and services
1.8 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- Photos
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Destruction du profile client, ou suppression par le client
1.9 Deliveries
1.9 Deliveries
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Date of birth
- Sex
- Photos
- Financial information such as bank account number or credit card number
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Destruction du profile client, ou suppression par le client
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: Unittrac
Country: USA
Purpose: Gestion des sols et des contrats
Name: HelloSign by Dropbox
Country: USA
Purpose: Signature Electronique des contrats
Name: AGICAP
Country: France
Purpose: Suivit des paiements et de la trésoreie
Name: E-Lar
Country: France
Purpose: Envoie de Lettre Recommandées avec accusé de réception
Name: HOSTINGER
Country: France
Purpose: Hébergement
Name: TIDIO
Country:
Purpose: Chat en direct entre Client et RF GESTION
Name: Stripe
Country:
Purpose: Passerelle de Paiement CB
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- Login Security
- DKIM, SPF, DMARC and other specific DNS settings
- (START)TLS / SSL / DANE Encryption
- Website Hardening/Security Features
- Vulnerability Detection
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Automated decision-making
We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programs or systems without human intervention.
- Vérifications nécessaires au sérieux de la demande afin d'approuver la commande.
- Prise de contact avec le client pour organiser la logistique nécessaire à l'activité
- Vérification dans les cas applicables à la validité des assurances
- Emprunte bancaire pour validé l'authenticité de la CB
- Toute démarche permettant d'assurer la relation de confiance entre les deux parties
10. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
11. Contact details
RF GESTION SAS au capital de 100.000 Euros
53 AVENUE GAMBETTA
92400 COURBEVOIE
FRANCE
France
Website: https://www.rfstockage.fr
Email: assistance@rfgestion.eu
Phone number: 01 87 65 21 81
Annex
WooCommerce
Ce langage accessible inclut les bases sur les données personnelles que votre boutique peut collecter, stocker et partager, et en plus qui peut avoir accès aux données. En fonction de vos réglages et quels extensions vous utilisez, les informations partagées peuvent varier. Nous collectons des informations lors de la validation de commande sur notre boutique.
Ce que nous collectons et stockons
Pendant votre visite du site, nous suivons :- Produits que vous avez vus : permet par exemple d’afficher des produits que vous avez récemment consultés
- Localisation, adresse IP et type de navigateur : nous les utilisons pour l‘estimation des taxes et frais de port
- Adresse de livraison : nous vous demanderons de la saisir pour estimer les frais d’expédition avant que vous passiez commande, et pour vous envoyer la commande !
Note : vous pouvez détailler votre politique de cookies, et faire un lien vers cette section à partir d’ici.
Quand vous achetez sur notre site web, nous vous demanderons de fournir des informations incluant votre nom, adresse de facturation, adresse de livraison, adresse de messagerie, numéro de téléphone, données de paiement / carte bancaire et éventuellement les données du compte tel que l’identifiant et le mot de passe. Ces informations seront utilisées pour :- Envoie de l’information à propos de votre compte et commande
- Répondre aux demandes, incluant les remboursements et plaintes
- Traitement des paiements et prévention de la fraude
- Configurez votre compte pour notre boutique
- Se conformer avec toute obligation légale, telle que le calcul des taxes
- Améliorer les offres de notre boutique
- Vous envoyer des messages marketing, si vous choisissez d’en recevoir
Qui de notre équipe a accès aux données
Les membres de notre équipe ont accès aux informations que vous nous fournissez. Par exemple, les administrateurs et gérants de boutique ont accès :- Information de commande tel que ce qui a été acheté, quand et où cela doit être envoyé, et
- Information client tel que votre nom, adresse de messagerie et informations de facturation et livraison.
Ce que nous partageons avec d’autres
Nous partageons des données avec des tiers qui nous aident à gérer nos commandes et services de la boutique; tels que les prestataires de paiement. Nous ne revendons pas les données à des fins publicitaires ou marketing.Paiements
Dans cette section, vous pouvez lister quels plateformes de paiements vous utilisez pour recevoir les paiements sur votre boutique puisque vous devez manipuler les données des clients. Nous avons inclus PayPal comme exemple, mais vous devriez le supprimer si vous ne l’utilisez pas.
Nous acceptons les paiements par Stripe et Revolut. Lors du traitement des paiements, certains données seront transmises au prestataire de paiement, incluant l’information obligatoires à l’exécution du paiement, tel que le montant total ou les informations de facturation.
